FAQs

Last updated: September 19, 2025

1. Do you ship internationally?

No. We currently ship within the United States only.

2. Do you offer free shipping?

Yes, all orders include free U.S. shipping with no minimum purchase required.

3. What are your shipping times?

• Handling time: 1–3 business days
• Delivery time: 5–8 business days

4. What is your return policy?

You can return items within 30 days of receiving your order. Products must be in new, unused condition.
Return shipping costs are the responsibility of the customer.

5. How do I start a return?

Email us at info@moveclean.shop with your order number. Our team will assist you with the return process.

6. My item arrived damaged or incorrect, what do I do?

Contact us immediately. We will help you with a replacement or return.

7. Can I cancel my order?

Orders can be canceled within 30 minutes after placing them. After that, cancellation may not be possible.

8. What payment methods do you accept?

We accept major payment methods shown at checkout. All transactions are secure.

9. How can I contact customer support?

You can reach us at:
Store Name: MoveClean
Email: info@moveclean.shop
Phone: 754-156-587
Address: 516 Ford Ave, Solana Beach, CA 92075, United States